Shipping & Delivery Policy

Effective Date: November 7, 2025

Processing Time

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your coffee shipment is dispatched.

Shipping Methods & Timeframes

We offer multiple shipping options:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days

Delivery times are estimates and may vary due to weather conditions, carrier delays, or customs clearance for international orders.

Shipping Costs

Shipping costs are calculated at checkout based on order weight, destination, and selected delivery method. We offer free standard shipping on orders over $50 within the continental United States.

International Shipping

We ship to select international destinations. International customers are responsible for customs duties, taxes, and import fees. Delivery times vary by country, typically 10-21 business days.

Delivery Issues

If your package is lost, damaged, or delayed beyond the estimated delivery window, please contact us at  info@puravidame.com within 48 hours of the expected delivery date. We will work with the carrier to resolve the issue promptly and ensure you receive your coffee order.